Keynote Speaker

Executing on the Hospitality Experience: Strengthening Operations to Differentiate your PM Business
Jeremy Gall, Founder & CEO Breezeway

The events of this past year have further highlighted the topics of quality service, safety, and professionalism within the vacation rental industry. In this session, Jeremy will discuss the new professional approach for maximizing your operational programs and teams, and how doing so will empower managers to drive personalized hospitality experiences and deliver on their brand promise.

Direct Your Future: How The Stays Group Marketplace Raises Your Brand in an OTA World
Vince Perez, Partner Beach House Rentals and CEO of Fetch My Guest and Blake MacKenzie, President of EMR Vacation Rentals, NWVRP Vice President

Learn from your fellow members how the marketplace is elevating their respective brands and creating a long term future for #bookdirect: This discussion will focus on the success of elevating your brand through the Stays Group Marketplace. In the world of OTAs, the StaysGroup marketplace is reaching travelers in their planning stage. Working together as like minded professional managers we can share our brand values with each other to increase your “bookdirect” opportunities.

The New Era of Dynamic Pricing with Beyond Pricing
Ryan Saylor, Revenue Manager at Beyond Pricing
The importance of dynamic pricing in the current state of the vacation rental industry is pretty clear after 2020, but why else is dynamic pricing paramount for the industry? Property managers and owners alike can benefit from the use of a dynamic pricing strategy, and it is becoming more necessary as competitors adopt the practice and guests become used to it. Dynamic pricing should also be the foundation of a solid revenue management strategy and this session will show you why and how dynamic pricing should fold into your vacation rental business.
In this conversation with Ryan Saylor, Revenue Manager at Beyond Pricing, we will talk about:
• What is Dynamic Pricing and why is it important
• Pricing strategy for short-term managers and owners to get, grow and keep revenue

Attracting, Retaining and Engaging Front-Line Employees in 2021
Sue Jones, MBA, SPHR, SHRM-SCP - HR4VR

In 2020 the generosity of the unemployment insurance left many workers earning more collecting unemployment benefits than continuing their employment. Property Managers across the industry were short staffed at a time when guest occupancy was at an all-time high. During this session we will discuss several ideas on how you can attract, retain and engage front-line employees to meet your workforce needs.